What are the responsibilities and job description for the Office Manager position at ALLURE LIFESTYLE COMMUNITIES?
We are seeking an energetic, operational minded Office Manager to join our team at the Atwater at Nocatee, a luxury community in the Ponte Vedra, FL area. We build our teams with talented, motivated people who have a passion for service and the drive to create an outstanding living environment for our residents.
The Office Manager's primary function is to support the Community Manager with the overall operations of the community. Particular focus on data entry, record retention, and complaince. Additionally, the Office Manager will focus on customer service, resident retention, and the fiscal success of the community. The Office Manager will also be expected to support of activities programs, act as the first point of contact for people visiting the property, and have the ability to step in and lease when needed.
RESPONSIBILITIES
The responsibilities that are listed below are not all inclusive; however, they are indicative of the type of responsibilities normally performed by the Office Manager:
- Assist in preparation of all necessary packages for move-ins and move-outs
- Assist in the input of all data into computer system such as Yardi and the CRM
- Handle monthly rent collections
- Assists with Accounts Payables, Accounts Receivables, Aged Receivables, etc
- Problem solve issues/concerns for residents
- Communicates all problems and makes recommendations to the Property Manager
- Actively participate in community held activiites/events
- Assist with leasing efforts by making calls, sending emails, and scheduling and conducting tours.
QUALIFICATIONS
- Previous office management experience required
- Yardi and CRM experience highly preferred
- Superior customer service skills
- Strong organizational, management, and teamwork skills
- Solid administrative skills - knowledge of Microsoft Office products, i.e. Excel, Outlook, Word, PowerPoint, Publisher
- Ability to handle finances and work within a budget; attention to details
- Professional image compatible with Allure Lifestyles - positive attitude, energetic, assertive, and ability to serve as a role model for subordinates
- Demonstrates integrity on personal and professional level
- Ability to solve problems involving residents, personnel, emergency situations, etc
- Ability and willingness to substitute for any position at the site
SCOPE COMPENSATION
- Minimum forty hours per week; additional hours including nights and weekends as required. Regular schedule to be consistent with established hours of operation
- Hourly base (based on experience) monthly and quarterly commissions
- Benefits package including medical, dental, and vision plans
- 401k plan with employer match
