What are the responsibilities and job description for the Office Manager position at ALLURE LIFESTYLE COMMUNITIES?

Job Description

We are seeking an energetic, operational minded Office Manager to join our team at the Atwater at Nocatee, a luxury community in the Ponte Vedra, FL area. We build our teams with talented, motivated people who have a passion for service and the drive to create an outstanding living environment for our residents.

The Office Manager's primary function is to support the Community Manager with the overall operations of the community. Particular focus on data entry, record retention, and complaince. Additionally, the Office Manager will focus on customer service, resident retention, and the fiscal success of the community. The Office Manager will also be expected to support of activities programs, act as the first point of contact for people visiting the property, and have the ability to step in and lease when needed.

RESPONSIBILITIES

The responsibilities that are listed below are not all inclusive; however, they are indicative of the type of responsibilities normally performed by the Office Manager :

Assist in preparation of all necessary packages for move-ins and move-outs
Assist in the input of all data into computer system such as Yardi and the CRM
Handle monthly rent collections
Assists with Accounts Payables, Accounts Receivables, Aged Receivables, etc
Problem solve issues / concerns for residents
Communicates all problems and makes recommendations to the Property Manager
Actively participate in community held activiites / events
Assist with leasing efforts by making calls, sending emails, and scheduling and conducting tours.

QUALIFICATIONS

Previous office management experience required

Yardi and CRM experience highly preferred

Superior customer service skills

Strong organizational, management, and teamwork skills

Solid administrative skills - knowledge of Microsoft Office products, i.e. Excel, Outlook, Word, PowerPoint, Publisher

Ability to handle finances and work within a budget; attention to details

Professional image compatible with Allure Lifestyles - positive attitude, energetic, assertive, and ability to serve as a role model for subordinates

Demonstrates integrity on personal and professional level

Ability to solve problems involving residents, personnel, emergency situations, etc

Ability and willingness to substitute for any position at the site

SCOPE COMPENSATION

Minimum forty hours per week; additional hours including nights and weekends as required. Regular schedule to be consistent with established hours of operation

Hourly base (based on experience) monthly and quarterly commissions

Benefits package including medical, dental, and vision plans

401k plan with employer match

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