What are the responsibilities and job description for the Customer Service Representative position at Allways Moving?
Allways Moving and Storage is full service experienced moving company. We are family owned and operated and are looking for a highly motivated forward-thinking customer service supervisor to join our team.
Responsibilities
· Answering calls, emails and online inquiries
· Schedule estimates, moves, confirm appointments
· Assist customers with questions regarding services, pricing and logistics
· Maintain accurate customer records
Requirements
· 3 years of Customer Service Experience
· Prior experience in the moving industry helpful
· Strong phone presence – Must be comfortable speaking with customers on the phone
· Detail oriented person with customer service and coordinating experience
· Excellent verbal and written communications skills
· Ability to multi-task, prioritize, manage time effectively while demonstrating strong organizational skills
· Strong Computer Skills
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Kingston, NY 12401 (Required)
Ability to Relocate:
- Kingston, NY 12401: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $20
