What are the responsibilities and job description for the Office Assistant/Customer Service Representative position at Allways Moving?
Allways Moving and Storage is full service experienced moving company. We are family owned and operated and are looking for a highly motivated forward-thinking customer service supervisor to join our team.
Responsibilities
· Answering calls, emails and online inquiries
· Schedule estimates, moves, confirm appointments
· Assist customers with questions regarding services, pricing and logistics
· Maintain accurate customer records
Requirements
· 3 years of Customer Service Experience in an office environment
· Prior experience in the moving industry helpful
· Strong phone presence – Must be comfortable speaking with customers on the phone
· Detail oriented person with customer service and coordinating experience
· Excellent verbal and written communications skills
· Ability to multi-task, prioritize, manage time effectively while demonstrating strong organizational skills
· Strong Computer Skills - Outlook, Word, Excel
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Experience:
- Office: 1 year (Required)
Ability to Commute:
- Kingston, NY 12401 (Required)
Ability to Relocate:
- Kingston, NY 12401: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $20
