What are the responsibilities and job description for the Service & Warranty Technician, Cabinetry Focused position at ALLY BUILDING SOLUTIONS?
We are looking for an experienced Service & Warranty Technician to the Tampa team. This individual will perform small to intermediate repairs across all our product categories.Service & Warranty Technician Responsibilities
Perform service or warranty repairs, adjustments or replacements as needed for newly installed cabinets and other product categories to satisfy Ally’s Builder customer requirements.- Develop extensive working knowledge of Ally’s Cabinetry products.
- Determine through inspection, if necessary, the extent of a warranty or service issue as requested by customer service.
- Repair, replace or adjust laminate countertops.
- Repair, replace or adjust cabinets and cabinetry components.
- Repair, replace Crown Moldings, Trims, and Toe kick.
- Touch up and repair paint and stain surfaces on cabinetry.
- Assist in warehouse as needed.
- Support efforts by all members of the Ally team to continuously improve departmental, location and company performance.
- Ability to safely operate all necessary power tools (powered miter box, table saw, gig saw, powered drills etc..) is required.
Service & Warranty Technician Requirements
- Proven field service experience in construction
- Demonstrated field expertise of all flooring / wall tile repairs, with a keen sense of attention to detail.
- Professional presentation, including excellent verbal and written communication skills.
- Ability to communicate effectively with homeowners and internal team members
- Working knowledge of computer systems and email, and ability to learn company specific software applications for scheduling, job assignment and completions.
- Excellent critical thinking and problem-solving skills.
- Ability to excel in a deadline driven, fast paced work environment.
- Clean Division of Motor Vehicle record, and access to a reliable work truck or car.
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