What are the responsibilities and job description for the Director - Litigation Claims position at Ally?
Ally and Your Career
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity
The Claims Litigation Director is responsible for the strategic oversight, management, and resolution of complex casualty and liability claims within the Garage Keepers and Dealer Inventory Insurance programs. This role will also provide coverage expertise and support for commercial automotive inventory insurance for dealers. The position requires strong decision-making abilities, litigation strategy leadership, and senior stakeholder communication to drive optimal claim outcomes and maintain alignment with business objectives. Position will report to Senior Director Claims Operations.
At this time, Ally will not sponsor a new applicant for employment authorization for this position
The Work Itself
Claims Management and Litigation Oversight
The Skills You Bring
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: $135000 - $235000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity
The Claims Litigation Director is responsible for the strategic oversight, management, and resolution of complex casualty and liability claims within the Garage Keepers and Dealer Inventory Insurance programs. This role will also provide coverage expertise and support for commercial automotive inventory insurance for dealers. The position requires strong decision-making abilities, litigation strategy leadership, and senior stakeholder communication to drive optimal claim outcomes and maintain alignment with business objectives. Position will report to Senior Director Claims Operations.
At this time, Ally will not sponsor a new applicant for employment authorization for this position
The Work Itself
Claims Management and Litigation Oversight
- Lead the investigation, evaluation, and resolution of high-exposure casualty, liability, and complex litigation claims.
- Develop and execute litigation strategies to achieve favorable outcomes while balancing cost, risk, and business objectives.
- Partner with defense counsel, third-party administrators, and vendors to ensure high-quality litigation management.
- Review and approve litigation budgets, settlement recommendations, and coverage positions, ensuring adherence to company standards and regulatory requirements.
- Provide coverage analysis and recommendations on coverage positions, including advising on drafted reservation of rights and declination letters.
- Serve as the subject matter expert on coverage matters.
- Analyze and interpret policy language, endorsements, and legal precedents to guide claim handling and coverage decisions.
- Collaborate with internal and external legal counsel on complex coverage issues and declaratory judgment actions.
- Present large loss, high-exposure claims, and coverage recommendations to senior leadership and cross-functional stakeholders.
- Communicate litigation strategies, case developments, and financial impacts to executive leadership in a clear and concise manner.
- Provide decision-making support to claims adjusters and leadership on complex claims and coverage issues.
- Collaborate with underwriting, product, and legal teams to ensure claims strategies align with product offerings and business goals.
- Mentor and provide technical guidance to claims adjusters and other team members.
- Participate in roundtables, large loss reviews, and reserve committee meetings.
- Contribute to continuous improvement initiatives to enhance claims processes, quality, and efficiency.
- Ensure all claims handling practices comply with regulatory requirements, company policies, and best practices.
- Monitor legal trends, litigation outcomes, and industry developments to adapt strategies and recommend changes to claims handling protocols.
The Skills You Bring
- Bachelor’s degree required; JD preferred.
- 7-10 years of claims experience with significant experience in litigation management (i.e. preferred commercial auto casualty/liability).
- Expertise in Garage Keepers, Umbrella, and Commercial Automotive, Inventory Insurance preferred.
- Demonstrated ability to interpret complex coverage forms and develop sound coverage positions.
- Proven decision-making skills in high-stakes, high-exposure claim situations.
- Excellent written and verbal communication skills, with the ability to present to senior leadership and external partners.
- Experience managing external counsel and negotiating settlements.
- Strong leadership abilities with a passion for mentoring and developing talent within claims teams.
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
- Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
- Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
- Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
- Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
- To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: $135000 - $235000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Salary : $135,000 - $235,000
