What are the responsibilities and job description for the Admin Assist L1 position at Aloden, Inc.?
Job title : Admin Assist L1
Location : Raymond, OH
Description : The opportunity :
1. Support the Client / NM Operations Onboarding Program and PR initiatives (e.g., tours, building access, new Client set-up) for all Client members.
2. Make connections and work closely with our internal business partners to ensure we are providing quality support, as well as with HR / IT.
Daily Tasks :
Support Team in the set-up process for new Client at Client, including but not limited to building access, zones, equipment, and program needs, fielding questions, and finding solutions to report back to the requestor.
1. Work cohesively with the onboarding team, reporting any issues as they occur.
2. Propose additional communication solutions focusing on pre-boarding through on-boarding of the program.
3. Understand audience needs and continuously suggest changes to PDCA and enhance services provided.
4. Work with the entire team to enhance all Client experiences.
5. Actively participate in team meetings and support backup of team events.
6. Coordinate training requirements (e.g., Activity sheets, Learning plans, class materials)
7. Create a great first impression (welcome packages, orientation, etc)
8. Re-prioritize work schedule based on in-coming project deadlines and never hesitate to ask questions
9. A large portion of the position is detailed data tracking for in-coming Client set-up; inputting data into systems with access and tools necessary for their roles in a timely manner.
Top 3 Required Skills :
1. Excellent Communicator : Support new hire questions / concerns, tours
2. Should be a doer and respond quickly and effectively; excellent customer service is the priority
3. Self-motivated, creative, and detail-oriented with ability to work with : Microsoft platform, SharePoint, HLC, Adobe, Lotus Notes
