What are the responsibilities and job description for the Hotel Barista AM position at Aloft by Marriott?

Job Description

What Makes a McKibbon Barista-Server?

The Barista-Server takes orders and serves food and beverage items to our customers in a timely, friendly, enthusiastic and professional manner.

A Day in the Life :

You will ensure each guest is greeted and made to feel important
You will be knowledgeable about the menu, offering suggestions and being able to answer questions
You will service guests’ orders as requested and as aligned with company and brand standards.
You will maintain adequate supplies of clean dishware.
You will carry food, dishes, trays, and / or silverware from the pantry to serving counters.
You will collect dirty dishes and tableware, and run them through the dishwasher.
You will clean counters, shelves, furniture, and / or equipment in the pantry or breakfast area.
You will clean any spilled items, broken items, and remove trash, when necessary.
You will mop or vacuum floors.
You will fill beverage and ice dispensers, and stock and / or refill the appropriate areas with condiments.

Requirements

One to two years’ experience as a server

The ability to work a flexible schedule, including shift work, weekends, and holidays

The legal ability to serve alcohol in the State / Province

Knowledge of state and local guidelines regarding service of alcohol

Knowledge of drink preparation

Computational skills to process guest payments

Course work or certification / education in restaurant or business field are highly desired

Food safety certification and / or alcohol service training recommended

The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis

The ability to help create an energized bar atmosphere through friendly and personalized service

The ability to anticipate customer needs, and change course of action accordingly

Ideal Skills & Qualities :

The drive to approach each guest interaction with the mindset of exceeding guest expectations

Embracing the culture, and personifying it in daily interactions with guests and team members

Contributing to a fun, energized and comfortable working environment as an active member of the team

Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times

Being a motivated self-starter

Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy

Perks & Benefits Beyond the Basics :

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

Full Time Associates :

Comprehensive benefits package including medical, dental, and vision

Life insurance

Pet Insurance

Short and long-term disability

Paid time off and holidays

Tuition assistance

Financial & Occupational Wellness : All Associates

Competitive Compensation with incentives (incentives vary by position)

401K Savings Plan with 50% matching funds

Associate referral program

Brand and company training classes, workshops and conferences for career growth and development (varies by position)

Wellbeats APP to support physical and mental wellness

Personal Wellness : All Associates

Fundraising matching funds program

Team volunteer opportunities

24 / 7 chaplain services

Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply

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Hotel Barista AM

What are the responsibilities and job description for the Hotel Barista AM position at Aloft by Marriott?

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