What are the responsibilities and job description for the Server position at Aloft Wilmington at Coastline Center?
Server
Job Summary:
Provide friendly, responsive service to create an exceptional dining experience for all of our guests at The aView Rooftop Bistro.
Primary
o Ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
o Collect payments from guests.
o Take food or beverages orders from guests.
o Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
o Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services.
o Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
o Clean tables after guests have finished dining.
o Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
o Stock service areas with supplies such as coffee, food, tableware, and linens.
o Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
o Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
o Remove dishes and glasses from tables and take them to kitchen for cleaning.
o Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
o Fill salt, pepper, sugar, cream, condiment, and napkin containers.
o Attend all scheduled employee meetings and offers suggestions for improvement.
o Must deliver on all Marriott and Poteat Hospitality standards.
Supplemental
o Provide guests with information about local areas, including giving directions.
o Will be required to obtain Alcohol awareness & SERV SAFE training certifications
o Physical ability to stand and walk for extended periods of time. Physical ability to lift up to 50-lbs.
Tools and Technology Utilized:
o Cash registers
o Point-of-sale receipt printers
o Point-of-sale terminals and workstations
o Point-of-sale software (MICROS Systems)
Job Types: Full-time, Part-time
Pay: From $5.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Evening shift
Education:
- High school or equivalent (Preferred)
Experience:
- Serving: 2 years (Required)
Work Location: In person
Salary : $5
