Assistant to Property Manager – Aloha Kona Vacation Rentals

Job Opportunity: Assistant to Property Manager – Aloha Kona Vacation Rentals

Are you passionate about property management and delivering exceptional guest experiences? Aloha Kona Vacation Rentals, a leading vacation rental company in West Hawaii, is seeking a dedicated and detail-oriented Assistant to the Property Manager to join our team as an independent contractor.

About Us

We manage 18 vacation rental properties across the Kona and Kohala areas, offering top-tier amenities and memorable guest experiences. We take pride in creating seamless stays for our guests.

As we continue to grow, we’re looking for an organized and motivated individual to assist in managing our operations and enhancing our guest services.

Key Responsibilities

• Guest Communication: Respond to guest inquiries, coordinate check-ins and check-outs, and ensure guest satisfaction throughout their stay.
• Vendor Coordination: Manage relationships with cleaning staff, maintenance vendors, and service providers to ensure properties are in pristine condition.
• Administrative Support:
• Assist with scheduling, email correspondence, and maintaining property management software (Hostaway, Boom AI, Airbnb, VRBO).
• Help with onboarding new properties by procuring all necessary information (e.g., contracts, tax information, property access details) to complete and organize owner folders.
• Upselling & Concierge Services: Help implement and manage upselling strategies and concierge offerings, such as transportation, private chefs, and activity planning.
• Marketing Support: Assist with social media updates and tracking marketing metrics.
• Crisis Management: Support the Property Manager in handling emergencies and resolving guest issues promptly.

Qualifications

• Prior experience in property management, hospitality, or administrative roles preferred.
• Strong organizational and multitasking skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in property management software (Hostaway, Boom AI) and QuickBooks is a plus.
• Mac users are a plus due to software compatibility.
• Ability to work flexible hours as needed (between 20 and 32 hours per week).
• Must be open to working as an independent contractor (not an employee).
• Candidates located in North Hawaii on the Big Island are ideal to support operations in the Kona and Kohala areas.
• A positive and proactive attitude with a passion for delivering outstanding service.
• Remote work available after a 60-day probation period.

Compensation

• Pay Range: $30–$40/hour, based on experience and responsibilities.

Why Join Us?

• Flexible work hours to fit your schedule.
• Opportunities to grow in property management.
• Remote work opportunities after probation.
• Work in a dynamic and fast-paced environment on the beautiful Big Island of Hawaii.

How to Apply

If you’re ready to bring your organizational skills and hospitality expertise to a growing vacation rental business, we’d love to hear from you!

Please send your resume and a brief cover letter detailing your experience and why you’re the perfect fit for this role to inquiry@alohakonavacationrentals.com.

Join Aloha Kona Vacation Rentals and help us create unforgettable experiences for our guests while growing your career in property management!

Job Type: Part-time

Pay: $30.00 - $40.00 per hour

Expected hours: No more than 32 per week

Schedule:

• Monday to Friday

Experience:

• Administrative: 2 years (Required)

Ability to Commute:

• Waikoloa, HI 96738 (Required)

Work Location: In person

Salary : $30 - $40