Demo

Clerk Sr

ALOIS LLC
Yuma, AZ Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Job Description

Job Description

Job Title : Administration Assistant

Position Description :

The Court Administration Assistant provides administrative support in a fast-paced environment. This role requires multi-tasking, strong organizational skills, and excellent communication to meet the Court's needs effectively. The position involves delivering exemplary customer service both in-person and on the phone, assisting with case information, and handling sensitive protective order case data.

Key Responsibilities :

  • Assist customers using case management and protective order systems (AZPoint, Domestic Violence Computer Prompt System).
  • Review paperwork, contact parties for missing information, and manage notices of hearings.
  • Schedule hearings and coordinate with interpreters.
  • Maintain confidentiality of case-sensitive information.
  • Communicate via Outlook Email, Microsoft Teams, and multiline phone systems.
  • Operate office equipment (printers, copiers, scanners).
  • Perform other duties as assigned.

Required Skills :

  • Customer service principles and practices.
  • Proficient with computer applications (spreadsheets, databases, word processing).
  • Strong written and verbal communication.
  • Ability to multitask in a high-volume, time-sensitive environment.
  • Ability to work independently or as part of a team.
  • Strong attention to detail and organizational skills.
  • Qualifications :

  • Required : High school diploma or GED.
  • Experience : 2 years of general clerical or administrative experience, OR a combination of education and experience.
  • Preferred : Previous court / legal experience, bilingual in Spanish / English, and experience with Microsoft Outlook, Teams, and multi-line phone systems.
  • Physical Requirements :

  • Ability to communicate clearly, perceive details, and maintain physical positions (sitting, standing, walking).
  • Occasional lifting of up to 20 pounds.
  • Education Preferred : Post-secondary education is a plus.

    Additional Notes :

  • This is a customer-facing role that requires strong interpersonal skills and attention to detail.
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