What are the responsibilities and job description for the Services Coordinator / Client Service Specialist position at ALOIS LLC?
Job Title : Services Coordinator / Client Service Specialist
Location : 100% Remote
Job Summary :
Seeking a Services Coordinator / Client Service Specialist to manage customer relationships, retain and grow accounts, and ensure seamless service delivery. This role involves collaborating with sales teams, handling customer inquiries, and supporting post-installation services.
Key Responsibilities :
- Develop and maintain strong customer relationships.
- Manage account billing, inventory, trouble tickets, and service-related inquiries.
- Work closely with the sales team to identify customer needs and growth opportunities.
- Participate in business reviews and client meetings to ensure service satisfaction.
- Oversee service renewals and drive contract negotiations.
- Ensure timely processing of orders and RFP / RFQ responses.
Qualifications :
