What are the responsibilities and job description for the Bilingual Strategy Specialist Assistant position at Alonso & Alonso Attorneys at Law, PLLC?
Work Schedule: Availability from Monday to Saturday between 9am to 8pm-Flexibility
Benefits: Comprehensive 30 day training program. After a 60 day probation period; 2 weeks paid time off (increases yearly), medical, dental and vision insurance, 401k after one year of employment.
About Us:
We are a fast-growing immigration law firm who prides themselves on fostering an inclusive culture for both our staff and our clients. We have a strong reputation within the immigration community for delivering on the mission of changing lives one client at a time.
Overview
As a Strategy Specialist Assistant, your primary responsibility involves assisting the Strategy Specialist by providing administrative support such as; confirming appointments, following up with clients, taking clients passport photographs, taking their fingerprints for their file and any other administrative duties as assigned. In addition this position serves as a backup Strategy Specialist as needed. This would include taking in-person and virtual appointments with clients to establish strong client connections in order to effectively present pre approved legal strategies that meet their needs.
Key Responsibilities:
- Strong administrative, organizational and multitasking skills.
- The ability to strongly connect with clients.
- Act as a trusted advisor, offering solutions and guidance on pre-approved legal strategies that align with their goals.
- Possess the ability to serve the client in a consultative manner and hold empathetic and supportive discussions based on often difficult stories.
- Articulate legal concepts in a clear and understandable manner to clients.
- Present compelling proposals and recommendations that align with the client's best interests.
- Ensure high levels of customer satisfaction by delivering exceptional service and support.
Skills and Qualifications:
- Fluent in Spanish and English.
- Exceptional interpersonal and communication skills, both written and verbal.
- Ability to build and maintain relationships with diverse clients.
- Strategic thinker with a proactive and results-driven approach.
- Proficiency in CRM software.
- Sound negotiation and problem-solving abilities.
- Adherence to ethical standards and confidentiality in dealing with client information.
This role requires a dynamic individual who possesses strong administrative abilities, the capacity to absorb information, is self motivated, able to gain legal acumen, has proven presentation expertise, and a passion for delivering exceptional client service and making a difference for others every day. Success in this position will depend on your ability to effectively support the Strategy Specialist, connect with a highly misrepresented demographic and effectively inspire them to embark on their personal paths to freedom. If you are passionate about making a difference and you possess the ability to connect with others then we would love to hear from you!
Check Out Our Social Media
https://alonsoandalonsolaw.com/en/home/
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Disclaimer:
By applying to this position, you agree that our company utilizes a live monitoring system for work activities. This system is in place to ensure productivity, security, and compliance with company policies. Your application indicates your consent to be monitored during your working hours.
