What are the responsibilities and job description for the Fine Dining Server/Bartender position at Alpareno Restaurants?
Erba, an Italian-inspired fine dining restaurant located in Coral Gables, is a proud member of Feal Hospitality. Under the leadership of Chef Niven Patel, Erba combines bold Italian flavors with seasonal ingredients to deliver a dining experience that is as innovative as it is refined. Our commitment to exceptional food and service makes Erba a destination for fine dining enthusiasts in South Florida.
Position Overview:
We are seeking experienced and passionate Servers to join our team at Erba. As a Server, you will be responsible for delivering top-tier hospitality to our guests, guiding them through the menu, and ensuring their dining experience exceeds expectations. This role requires a deep understanding of fine dining service standards, attention to detail, and a commitment to creating memorable moments for our guests.
Key Responsibilities:
- Provide a warm and professional welcome to guests, ensuring a memorable dining experience from start to finish.
- Guide guests through the menu, offering insightful suggestions on food and wine pairings, and sharing knowledge of our Italian-inspired cuisine and seasonal ingredients.
- Take and accurately input orders into the POS system, ensuring all special requests or dietary restrictions are communicated effectively to the kitchen.
- Deliver courses in a timely and precise manner, maintaining high service standards throughout the meal.
- Continuously monitor the dining room to anticipate guest needs, providing attentive service without being intrusive.
- Assist with the preparation of the dining room for service, including setting up tables, polishing glassware, and ensuring cleanliness.
- Collaborate closely with the kitchen, sommelier, and front-of-house team to ensure seamless service.
- Handle guest complaints or concerns with grace and professionalism, escalating issues to management when necessary.
- Maintain an in-depth knowledge of the menu, wine list, and any daily specials to confidently answer guest questions.
- Adhere to all health and safety regulations, ensuring that the dining environment is clean and safe for guests and staff.
Qualifications:
- Minimum of 2 years experience as a Server in an upscale or fine dining restaurant.
- Strong knowledge of fine dining service standards, wine, and Italian cuisine.
- Excellent communication skills and the ability to engage with guests in a genuine and professional manner.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive and calm demeanor.
- Proficiency with POS systems (experience with systems like Micros or Toast preferred).
- Flexibility to work nights, weekends, and holidays as required in the restaurant industry.
- A passion for food, wine, and hospitality with a desire to learn and grow within the industry.
If you are a passionate and dedicated server who takes pride in delivering exceptional guest experiences, we invite you to join our team at Erba.
Job Types: Full-time, Part-time
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
Experience:
- Fine dining: 2 years (Preferred)
Work Location: In person