What are the responsibilities and job description for the Service Manager position at Alpha Automotive?
Alpha Automotive is looking for a Service Manager to join our rapidly growing team!
Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time.
We are now hiring for ALL of our locations : Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair!
As a Service Manager, a typical day may include the following :
- Managing our service department while handling customer service interactions, reports, and repairs.
- Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer"'s specifications
- Acting as a liaison between the technician and customers
- Answer service calls, set and confirm appointments
- Establish long-term positive relationships with customers
This career may be for you if :
Benefits include :