Dental Assistant Front Desk Coordinator (Zanesville)

Job Title: Dental Treatment Coordinator (Dental Assistants Welcome to Apply)

Reports To: Director

Department: Front Desk (some clinical)

Hours: 8am to 5pm Monday Through Thursdays. Fridays until 4pm. May require staying later to help finish cleaning and notes.

Training: Some training will be provided for office software and Insurance handling

Pay: Hourly $18.00 - $28.75 depending on experience and Dental Knowledge

Bonuses: Bonus/commission ranging from $80 to $800 Monthly.

Dental Assistants who wish to be in the administrative side of Dentistry are encouraged to apply.

Status: Full-Time

Future Advancement Opportunities: Yes

Benefits: Medical, Dental, 401K Matching, Vacation, Personal Day, Holiday, Training Courses, Retreats.

Summary: Responsible for relaying incoming telephone calls, greeting visitors in a professional manner, utilizing the in-house dental software, and performing various clerical duties. Most important duties are to keep the schedule verified, full, and organized.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Answering a high volume multi-line telephone system, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner. Patient intake. Proper phone etiquette.

2. Greets and screens incoming patients in a professional manner and promptly notifies appropriate person of their arrival. Update patient information in the office software. Prepares the patient charts/folders.

3. Schedule patients and remind them of their appointments.

4. Receives and signs for packages, and delivers to the appropriate person promptly.

5. Input treatments for the patients. Bill out claims to insurance companies.

6. Conduct Pre-Authorizations for certain treatments and managing them.

7. Collect and process payments

8. Operates standard office equipment including:

-multi-line telephone system

-facsimile machine

-photocopy machine

-computer/printer

9. Monitors facsimile machine, directs incoming documents and sends documents via facsimile as requested.

10. Types correspondence and memorandums in proper format, proofreads and mails as assigned.

11. Maintains an adequate office supply inventory, forms, requisitions additional items as needed.

12. Performs other related duties as assigned.

13. Quickly, accurately, and efficiently check eligibility/benefits on patients.

14. Handle money collections

15. Present treatments to patients

16. Clean patient rooms

17. Sterilization duties

18. Dental Xrays if certified

19. Getting patients to accept treatment plans

20. Financing patients

21. General Treatment Planning duties

Skills:

Fast Typer

Ability to work by themselves and problem solve

Oral Communication Skills

Auditing Skills

Telephone Etiquette

Proofreading/ Crosschecking Skills

Customer Service

Professionalism

Filing patient charts

Math Aptitude

Organization

Time Management

Computer Literacy

Social Media

Labeling

Multi-Tasking

Job Type: Full-time

Pay: $18.00 - $28.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Digital faxing and scanning: 1 year (Required)
• Multi-Line Phone intake: 1 year (Required)
• Dental Treatment Planning: 1 year (Required)
• Dental assisting: 1 year (Required)

License/Certification:

• Ohio Dental Radiology (Preferred)

Work Location: In person

Salary : $18 - $29