What are the responsibilities and job description for the Front Desk Associate/Operations position at Alpha Fit Club?
About Alpha Fit Club & Your Role as Front Desk/Operations
Alpha Fit Club is a high-energy group fitness studio committed to delivering an unmatched
fitness experience. Our team is driven, passionate, and dedicated to building a strong
community. As a Front Desk Associate, you’ll be the first face our members see, setting the
tone for their entire experience.You are responsible for providing exceptional service,
maintaining smooth day-to-day operations, and ensuring the studio runs efficiently. Your ability
to multitask, sell memberships and retail, problem-solve, and bring positive energy will
contribute to the overall success of the gym.
Key Responsibilities
Member Experience & Customer Service
- Greet members with a warm, welcoming attitude
- Assist with check-ins and class bookings
- Provide information on membership options, promotions, and policies
- Address member inquiries, concerns, and feedback professionally
Sales
- Actively promote and sell memberships and class packages
- Educate members on promotions, add-ons, and benefits to enhance their
- experience
Operational Support
- Maintain a clean, organized front desk and lobby area
- Support trainers and coaches with class transitions and studio upkeep
- Troubleshoot minor tech issues with check-in systems and class software
Qualifications & Skills
- Strong interpersonal and communication skills
- Sales-driven with the ability to upsell and close deals
- Ability to multitask in a fast-paced environment
- Comfortable with technology and gym management software
- Passion for fitness and a team-oriented mindset
Schedule & Availability
Part-time positions available
Must be available for early mornings, evenings, and weekends as needed.
Why Join Alpha Fit Club?
Be part of a growing fitness community
Competitive pay and membership perks
A dynamic, supportive team environment
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 10 – 30 per week
Schedule:
- Evening shift
- Morning shift
- Weekends as needed
Ability to Commute:
- Belmar, NJ 07719 (Required)
Work Location: In person
Salary : $16