Alpha Home Health and Hospice | Scheduler | Full Time

Alpha Home Health and Hospice is a Medicare-certified agency sseeking someone just as passionate as we are about providing quality patient services to join our team as a Home Health Scheduler Job Details: Status: Full Time - Regular FTE: 1.0 Location: Everett Wage Range: $23.00 - $25.00 Job Duties & Responsibilities: Answer and coordinate inbound phone calls. Responsible for maintaining information involving current staffs and contract staff demographic information, skill sets, availability, and productivity levels. Assists the Intake department, as needed (inputting referrals etc.) Accurately completes all workflow associated with staff requests for scheduling changes, caseload reassignments, recertification of services, new referral scheduling, missed visit, visit time exceptions, visit time change requests and all associated workflow as assigned and delegated by the Director of Nursing or Clinical Managers. Supports clinical leadership by maintaining the proper daily workflow of tasks. Communicates effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current staff and contract staff. Demonstrates commitment, professional growth, and competency. Provides insight to identify needs for additional staff. Maintains comprehensive working knowledge of contractual staff relationships. Serves as an administrative support resource for all clinical and marketing staff. Ensures compliance with all state, federal & Medicare regulatory requirements. Other duties and responsibilities as needed- assigned by Director of Operations or Executive Director. Supports Hospice Authorization and Insurance verifications as needed per DOO or ED. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. Job Requirements? Demonstrates strong written and oral communication skills in person, over the phone (verbal and text) and over email. Establishes productive organizational skills and habits. Provides excellent customer service skills. Strong team skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Technical aptitude to know, learn and master the agency’s software. Ability to multi-task in a fast-paced office environment. Promote and demonstrate company core values and mission. What we offer you: A choice of medical, dental, and vision plans Health concierge and Teladoc services FSA and HSA accounts Life, AD&D, STD, and LTD plans PTO Paid holidays Employee Assistance Program 401K with company match Company-wide celebrations of your great work & accomplishments Support for your professional growth and development Tuition reimbursement AMAZING teammates & leaders that are supportive, inclusive, and fun! And more! We would love to meet you and hear your commitment to living CAPLICO with us! Customer Second (Employee First) Accountability Passion For Learning Love One Another Intelligent Risk Taking Celebration Ownership The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. At Alpha Home Health, we believe in making sure that we have the right team in place. Our team is skilled and passionate about providing care that exceeds expectations. We have created a culture of teamwork and support for our staff that is unlike any in the industry. This allows our talented team to focus on what they do best. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

Salary : $23 - $25