Tenancy Support Specialist

Are you eager to come work for an established Billings community Agency of over 40 years?!

We are hiring: Tenancy Support Specialist (TSS)

Benefits

We offer a comprehensive benefits package for employees working 30 hours per week, starting the first of the month, after 60 days of employment:

• Medical: Employer pays $492.00 toward employee coverage. Additional plans for children and family are available at employee cost.
• Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
• Vision: Affordable plans are available for employees, children, and families at a low cost.
• Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Supplemental life insurance plans are available at employee cost.
• Short-and-Long-term Disability: 100% employer-paid coverage for employees.
• 401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
• AFLAC: Supplemental plans are available to employees and their families at employee cost.

PTO

• Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year.
• Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25 years.
• Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.

Paid Holidays

• Full-Time Employees: Enjoy 11 paid holidays.
• Part-Time Employees: Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.

Here are some fantastic perks of working with us:

• Student Loan Forgiveness: Alternatives is a PSLF-approved employer, so you can get your student loans forgiven by working for a non-profit.
• Scholarship Program: After one year of service, you can take advantage of our scholarship program to complete your degree, get specialized training, or earn a certification.
• Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance! It's a great chance to enjoy a meal with coworkers and meet other team members you might not see regularly.
• Career Growth: We love to promote from within! Many of our team members have grown into new roles, and we have impressive longevity in our staff. Our CEO has been with us for over 40 years, and many others have been here for 10 years.

These perks highlight our commitment to supporting our team members' personal and professional growth.

Starting Wage

• Salary: The starting salary for this position is $32.00 per hour, depending on experience.
• Funding: This is a grant-funded position, contingent upon ongoing funding from the Crisis Diversion Grant. Current funding is secured for a minimum of three years, from July 1, 2024, to June 30, 2027, with anticipated extensions and/or renewals.

Job Type

• Full-Time, Non-Exempt

Schedule

• Standard Hours: Monday to Friday, 8 AM to 5 PM, with some flexibility needed on occasion.

Training

• Orientation: Alternatives provides thorough orientation and training for all new staff. You can expect a one-week orientation, where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center.

***HIRING IMMEDIATELY***

To be a successful Tenancy Support Specialist, you will need the following skills and qualifications:

• Education: A Bachelor's degree in Human Services or a related field. Relevant experience may substitute for a degree.
• Experience: At least one year of experience working with individuals who have mental health or co-occurring mental health and substance use disorders.
• Knowledge: Understanding of the housing market and the specific barriers offenders face in obtaining and sustaining housing.
• Technical Skills: Proficiency in computer and word-processing skills, with demonstrated experience in documentation and record keeping.
• Licenses: A valid state driver's license.
• Compliance: Ability to pass a federal workplace drug test and a background check process.

These skills and qualifications will help you effectively support individuals in need of housing and contribute to the success of the Alpha House team.

About the team

The Tenancy Support Specialist (TSS) will be part of the Alpha House team, under the leadership of an experienced Director with nearly 9 years of experience at the Agency and a strong background in corrections. The TSS will collaborate closely with other Alpha House team members and work directly with the Transitional Living Case Managers.

What will you do in this position?

If you are passionate about helping others and making a positive impact on your community, this role is perfect for you! As agents of change, we work as part of a dedicated team to help residents succeed by using cognitive behavioral interventions to reduce recidivism and enhance public safety.

In this role, you will address the housing needs of adults who are disabled, chronically homeless, and seeking permanent housing. Your responsibilities will include:

• Conducting assessments and identifying housing needs
• Arranging and providing pre-tenancy, housing stabilization, and tenancy sustaining services
• Coordinating housing-focused services

Regular tasks will involve:

• Conducting outreach with housing-insecure individuals.
• Collaborating with community housing providers and initiatives.
• Holding one-on-one sessions regarding housing and supportive services with clients.
• Completing regular and thorough documentation and notes regarding sessions.
• Entering, uploading, and regularly maintaining program statistics.
• Grant management including client applications, supporting documents, approvals, and more.
• Attending various meetings regularly, including staff meetings and supportive services programming.
• Engaging in public relations with community landlords, housing programs, and other referral sources.

This is not an exhaustive list of all tasks and duties, a full job description will be reviewed and signed upon hire.

This position offers a meaningful opportunity to make a real difference in the lives of those in need.