What are the responsibilities and job description for the Entry Level Sales and Customer Service Representative position at Alpha K-Net?
Here, our mission is to foster a culture of success and proper balance between life and business. We find that when people have the proper lifestyle balance, they excel in all aspects of their lives, including their work life, which helps us grow as a business and hit our goals as a team.
Our Entry Level Sales and Customer Service Representative ensures the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions, relieving concerns, and driving sales with speed and professionalism in person.
Entry Level Sales and Customer Service Representative Responsibilities:
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Our Entry Level Sales and Customer Service Representative ensures the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions, relieving concerns, and driving sales with speed and professionalism in person.
Entry Level Sales and Customer Service Representative Responsibilities:
- Initiate and complete the sales and customer service process by communicating directly with local consumers
- Discuss client offerings, promotions, and services with the consumer base to provide practical solutions to their current telecommunications issues
- Collaborate with members of the Customer Service, Sales, and management teams by attending meetings regarding client expectations, sales process, market testing, and business practices
- Become familiar with telecommunications industry trends, competing firms and their offers, and new products to answer consumer questions and negotiate the best service solutions
- Achieve development goals by measuring and tracking sales metrics, consumer outreach, and market trends and working with upper management
- Positive attitude
- Minimum education level: High school diploma or GED
- Friendly and helpful personality
- A willingness to learn and grow
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