What are the responsibilities and job description for the Entry Level Sales Support Associate position at Alpha K-Net?
Our reputable clients have recognized our company’s successful impact in the business development and sales industry! As a prominent local firm, we are valued for our outreach strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions, expand their market reach, and continue to help them dominate the telecommunications industry! To successfully achieve our vision, we are seeking ambitious individuals to join our team as an entry-level Sales Support Associate.
Responsibilities of an Entry Level Sales Support Associate:
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Responsibilities of an Entry Level Sales Support Associate:
- Educate potential customers through salespresentationson the benefits of our client’s products, services, and promotions
- Increase customer satisfaction and sales performance by providing potential customers with the utmost customer service and a personalized purchasing experience through active listening
- Identifycustomer’s needs, troubleshoot to resolve any of their problems and customize their sales purchases according to what best fits their needs
- Utilize product knowledge, competitive pricing, and market research to upsell our client’s products and services and drive up our sales revenue
- Ensure that the customer’s contact information, installation dates, and sales package are recorded accurately within the parameters of the Sales Support Associate role
- Strategize with our fellow team members in team settings on effective sales techniques that increase customer engagement
- Maintain current knowledge of our client’s products, services, promotions, sales targets, and campaign goals by attending all virtual conference calls and on-site training
- Collaborate with fellow Sales Support Associatesand management team members to establish and attain all sales targets and goals
- Persuasive communicator who successfully paints the picture to our targeted audience
- Entrepreneurial spirit and competitive drive to exceed our client’s goals and expectations
- Team-spirited and adaptive to working in fast-paced environments
- Solution-oriented and takes initiative to find answers instead of staying complacent with current challenges
- Professional representation of our clients and dedication to building long-lasting relationships with our consumers
- High School Diploma or equivalent qualifications required
- Bachelor’s Degree in Business Administration, Management, Entrepreneurship, Communications or other related fields preferred
- 1-3 years of experience working in Customer Service, Retail Sales, Promotions, Client Relations, or other related fields preferred
- Reliable transportation to on-site location
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