Payments Analyst

Job Description:

• Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners.
• Provides support to acquirers, network to network partners, issuers, and processors. Researches complex situations and supports participants with operations.
• Supports business development teams to expand acceptance. Onboardings new franchises, issuers, acquirers, processors, and software vendors on the network. Assists with contract negotiation and due diligence.
• Supports participants through the semi- annual release process. Manages and coordinates host certification. Ensures participants are in compliance with operating rules and regulations. Engages participants to support network initiatives.
• Analyzes end to end transaction processing, troubleshoots issues and acceptance complaints, and support issuer launches.
• Ensure processes and projects are well documented to meet auditing requirements.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
• Fluent Spanish (written and verbal)
• Operations/Project management skills

Skills Required:

• Industry experience in Cards & Payment Domain.
• Detailed understanding of Acquiring & Merchant processes and workflows.
• Good understanding of ISO8583 messages & Network BINs/cycle ranges.
• Understanding of various network communication messages (MTIs) and Data element level knowledge.
• Technical background - Hands-on on Data Analysis (SQL queries, Spread sheet table Pivoting, Splunk, Snowflake)
• Excellent Bi-lingual Communication abilities (Spanish & English)

Job Type: Contract

Pay: $40.00 - $52.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• North Chicago, IL 60064: Relocate before starting work (Required)

Work Location: In person

Salary : $40 - $52