What are the responsibilities and job description for the Trading Card Specialist position at Alpha Search Advisors?
Company Overview:
The Alpha Search Advisors team is seeking a skilled Trading Card Specialist to join our dynamic and growing organization. This role combines key retail, inventory management, and live-selling responsibilities to create an exciting and engaging work environment.
Key Responsibilities:
- Provide exceptional customer service by greeting customers, answering questions, and assisting with product selection.
- Operate the point-of-sale (POS) system, handle transactions, and ensure accurate payment processing.
- Maintain a clean, organized, and visually appealing store, including product displays and promotional setups.
- Assist in store operations such as stocking, sorting, and occasional shipping tasks.
- Offer product recommendations and insights to enhance the customer experience.
Inventory Management:
- Log all incoming inventory into the system, ensuring accurate product descriptions, pricing, and quantities.
- Work closely with the buying team to track purchases and maintain updated records.
- Label, organize, and conduct quality control checks on all inventory.
- Maintain and organize the stockroom and showcases for easy product access.
- Perform regular inventory audits to ensure accurate tracking and flag any discrepancies.
Requirements:
- Previous experience in customer service, retail, or sales.
- Strong communication and interpersonal skills, with the ability to speak confidently during live broadcasts.
- Knowledge of sports cards and/or trading card games is highly preferred, but a willingness to learn is required.
- High attention to detail and strong organizational skills.
- Ability to multitask and thrive in a fast-paced environment.
- Familiarity with point-of-sale systems, inventory management software, and online selling platforms.
- Physical ability to stand, walk, and lift heavy items as needed.
- Flexibility to work weekends, evenings, and holidays as required.
