Crisis Diversion Program Coordinator with DSP Duties - Everett

Who we are

We are Alpha Supported Living Services, a non-profit organization, we provide residential and community-based services to adults with developmental and intellectual disabilities. Our primary objective at Alpha is to enhance the quality of life for each of our clients by aiding them in learning, personal development, and fostering increased independence. Since 1974, we've been dedicated to offering supported living, group home, community inclusion, and representative payee services, expanding our reach across King, Snohomish, and Spokane counties in Washington State. At Alpha, our commitment lies in treating every client with utmost dignity and respect while also valuing and nurturing the abilities of our employees to foster their professional growth.

Job Summary

Under the supervision of the Program Supervisor, the Program Coordinator assists with overseeing the provision of support for assigned participants. The Program Coordinator will be responsible for supervisory tasks and may also provide personal care supports as needed. The Program Coordinator will interact with program participants and must be familiar with the Guiding Values issued by the Developmental Disabilities Administration (DDA). At all times, the Program Coordinator will seek to act in accord with the principles and values expressed and uphold the agency mission.

Day-to-Day

1. Assist Program Supervisor and provide participant supports that meet their individual needs

• Revise staffing schedules and help find coverage for staff absences/vacations;Work direct support shifts as needed
• Provide on-site training to new staff
• Monitor petty cash funds and complete related activities
• Monitor the upkeep of participant homes and notify appropriate personnel about concerns,
  assisting with resolutions as needed or requested
• Review participant-related documentation and discuss with supervisor regularly

2. Attend Person Centered Planning meetings and participate in the development and implementation
of participant IISPs;

• Encourage and support participants to provide input / personal preferences for IISP goal setting
• Monitor progress toward IISP goal completion and assist supervisor with staff training as needed
• Support participants to decorate their personal living space and provide training to staff
  regarding how to empower personal choice and self determination

3. Monitor and track routine tasks;

• Activity Calendars – Encourage participants to plan or select community activities on a regular
  basis; Provide input and suggestions when needed
• Cleaning Schedules – Help participants develop cleaning schedules for their homes; Develop
  schedules for clients that are unable to participate; Monitor progress and inform Program
  Supervisor of concerns; Assist with cleaning as needed
• Agency Vehicles – Monitor and complete regularly scheduled maintenance; Compile and maintain
  insurance, registration and licensing documents for each vehicle; Maintain first aid kits for each
  vehicle; Notify Program Supervisor of any concerns related to vehicle safety, maintenance or
• Grocery Shopping – Work with Lead DSP to monitor food supply and confirm necessary items are
  purchased for the weekly menu
• Adaptive or Safety Equipment - Monitor, track and review participant safety equipment; Record
  monthly safety checks and fire drills

4. Maintain and develop professional working relationships with:

• Participants’ families and friends, vocational program staff, day program staff,
  DDA Case/Resource Management and other service providers
• Internal staff (and communicate information as needed or required, including incident reports

5. Participate in staff meetings and attend other meetings and seminars; complete individual
training requirements annually and maintain certifications and licensures, as required

• Attend mandatory training to complete:
• First Aid / CPR
• Blood borne pathogens
• Mandated reporter
• 12 Continuing Education Hours
• Operate a personal vehicle on a regular basis; Maintain personal vehicle in a safe operating condition

Additional Responsibilities Specific to Crisis Diversion Program

1. Crisis Treatment Planning

   • Develop and implement a Crisis Services Treatment Plan within 48 hours of admission, including necessary supports, services, and discharge goals.
   • Collaborate with the BCBA to implement Positive Behavior Support within 30 days of placement.

2. Participant Care Coordination

   • Oversee participants' medical and behavioral programs to ensure comprehensive care.

3. Required Training

   • Complete at least six hours of DSHS-approved training before starting, covering trauma-informed practices and crisis prevention techniques (e.g., CPI, Mandt, or Right Response).
   • Complete additional training within 90 days, including dual diagnosis competency and at least six hours of annual client-specific training on topics such as anger management, autism, mental health, coping skills, and physical interventions.

This role requires a strong focus on crisis planning, care coordination, and ongoing staff training to support participants' well-being and safety.

Who we are looking for

• Basic to intermediate ability to use common productivity software (Outlook, Word, Excel, etc.); Ability and willingness to learn new software and/or information systems.
• Basic ability to understand the implications of new information for both current and future problem-solving and decision-making
• Intermediate ability to communicate effectively orally and in writing as appropriate for the needs of the audience
• Ability and willingness to demonstrate sound judgement and exercise decision making relevant to the scope of work
• Knowledge of personal care skills, techniques and procedures; Demonstrated ability to use this knowledge to provide care and support for participants
• Ability to recognize, adjust and react appropriately to individual differences in ability, personality, interests, behavioral challenges and medication protocols
• Intermediate to advanced customer service skills; Actively look to help others; Awareness of impact of actions on others; Sensitivity and awareness to apply general rules to specific problems to produce answers that make sense

Job Requirements 

• At least 18 years of age
• An associate degree, or its equivalent, from a college or university and at least 1 year experience working in social services or
  • A high school diploma/GED and 3 years experience working in social services
• Have a Washington State Driver’s license, current vehicle insurance and able to be covered on Alpha Supported Living Services’ automobile insurance plan based upon his/her driving record
• Background inquiry clearance from an authorized state agency

Starting Wage:  

$25.50/hr bonus = $29.50/hr

Wage Scale: 

$25.50 - 30.50/hr

Benefits:

Benefits for Full-Time Employees (30 hours or more a week) include Medical, Dental, Vision, 403(b) (non-profit version of a 401(k)) with company match, Life Insurance, Tuition Savings Program, and Tuition Reimbursement. Employees working 34 or more hours a week are eligible for PTO accrual.

Please note: As of 10-18-21 all workers in Long-Term Care are required to be vaccinated against COVID-19.

Salary : $26 - $31