Who we are
We are Alpha Supported Living Services, a non-profit organization, we provide residential and community-based services to adults with developmental and intellectual disabilities. Our primary objective at Alpha is to enhance the quality of life for each of our clients by aiding them in learning, personal development, and fostering increased independence. Since 1974, we've been dedicated to offering supported living, group home, community inclusion, and representative payee services, expanding our reach across King, Snohomish, and Spokane counties in Washington State. At Alpha, our commitment lies in treating every client with utmost dignity and respect while also valuing and nurturing the abilities of our employees to foster their professional growth.
Job Summary
The Program Supervisor oversees and manages the provision of support for assigned participants living at particular sites, including supervision of staff. This position interacts with program participants and must be familiar with the Guiding Values issued by the Developmental Disabilities Administration. The Program Supervisor seeks to act in accordance with those values and upholds the agency mission "to serve individuals with developmental disabilities by providing an array of residential and other support services that will result in maximizing the person's quality of life."
Day-to-Day
- Supervise the provision of participant's health, behavioral, safety, social and medical support services
Oversee the development and implementation of participant IISPs reflecting the participant's preference and concurrence
Monitor IISP goal progress and review documentation regularly; Provide IISP reviews or updates as assigned or needed
Review and assist in the implementation of Positive Behavior Support as needed or assigned; Make recommendations to the Health Care Supervisor and / or Clinical Manager for revisionsProvide direction and oversight to participant outings and activitiesFacilitate participants accessing their community regularly for activities of their choice
Provide on-call and after-hour supervision, direction and support as needed or assignedCoordinate, facilitate and assist with participant's medical and behavioral programsMaintain regular and consistent communication with participants medical / behavioral health team
Coordinate and assist with the provision of health care, nurse delegation and medication management; Schedule, facilitate or participate in training as needed or assignedConsistently and accurately maintain client records in compliance with local, state, federal, agency and contractual regulations or requirementsReview and audit records periodically; Records include but are not limited to : consents, property inventories, leases, ISP's, IISP's, guardianship papers, nurse delegation paperwork and any other client record information
Review written and electronic documentation regularly; Address documentation errors promptly;Provide assistance and training on the use of objective, professional language and terminology as necessaryAssist with the supervision and management of both client's individual and house financial accounts; Coordinate with appropriate personnel to protect participants' financial resourcesSupervise and oversee the staffing support in the homes, working to promote staff cohesion and build staff moraleDevelop and post a staffing schedule that meets participant staffing needs
Monitor use of staffing hours against established guidelines; Notify supervisor of discrepanciesPromptly notify Human Resources of shift vacancy, leaves of absence or other adverse staffing situationsProvide on-site training to employees in accordance with state, agency and contract requirementsProvide personnel supervision to assigned staffAnnual reviews
Time card compliancePerformance managementProvide daily supervision of staff
Coordinate and facilitate monthly team meetingsMonitor and review staff responsibilities to ensure that the home(s) and agency vehicles are properly maintained and meet safety guidelines.Skill developmentMaintain and sustain positive working relationships with participants' families and friends, vocational program staff, day program staff, DDA Case / Resource Management and other service providersParticipate in staff meetings and attend other meetings and seminars; complete individual training requirements annually and maintain certifications and licensures, as requiredAttend mandatory training to complete :
First Aid / CPR
Blood borne pathogensMandated reporterContinuing Education requirements for Long-term Care WorkersOperate a personal and / or agency vehicle on a regular basis; Maintain personal vehicle in a safe operating condition :Maintain certifications and licenses, as a condition of employment :
Washington State Driver's license and automobile registration
Automobile insurance that meets Washington State requirementsProvide driver's abstract every year or upon request from agencyPerform other duties as needed or assigned on a daily basisWho we are looking for
Compile, categorize, calculate, audit, or verify information or dataBasic knowledge of software commonly used to perform the essential functions of the position (Word, Excel, Outlook, etc.)Intermediate knowledge of principles and processes for providing supported living and personal care supportsIntermediate ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with othersAble to encourage others and build mutual trust, respect, and cooperation among team membersIdentify the developmental, educational or training needs of others; assist in the development of training programs or classes; facilitate teaching or instructing othersBasic knowledge of the principles of performance management and the supervision of personnelDemonstrated ability to apply general rules to specific problems to produce answers that make sense and to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)Job Requirements
Depending on individual client needs, this position may work with adaptive medical equipment (walker, wheel chair, Hoyer lift, wheel chair lift, gait belt, etc.) and may be required to provide hands-on or stand-by assistance. There may be exposure to blood borne pathogens, therefore employees are required to use personal protective equipment.This position will operate an automobile to perform the essential functions of this position, therefore the use of vision and hearing are required for safety.Travel between work sites will be required.This position also requires the physical ability to support clients that have intellectual and developmental disabilities and may be assaultive or aggressive, medically fragile and / or unable to ambulate. Work sites may have flights of stairs and require the ability to traverse. Adaptive equipment may be used as long as physical safety is ensured at all times.Starting Salary : 32.60 / hr
Salary Scale : 32.60 - $38.20 / hr
Benefits :
Benefits for Full-Time Employees (30 hours or more a week) include Medical, Dental, Vision, 403(b) (non-profit version of a 401(k)) with company match, Life Insurance, Tuition Savings Program, and Tuition Reimbursement. Employees working 34 or more hours a week are eligible for PTO accrual.
Please note : It is agency policy that all workers are required to be vaccinated against COVID-19.
Salary : $33 - $38
