What are the responsibilities and job description for the Client Account Representative position at Alphabe Insight Inc?
Company Description
About Us:
Signal Tru Brand is a forward-thinking company dedicated to helping businesses establish strong brand identities and effective communication strategies. We believe in the power of clear messaging and strategic engagement to drive success. Our team thrives in a collaborative and results-driven environment, where innovation and professional growth are encouraged.
Job Description
Job Description:
We are seeking a highly motivated and customer-focused Client Account Representative to join our team. This role involves managing client accounts, ensuring customer satisfaction, and developing long-term business relationships. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and the ability to provide excellent service to our clients.
Responsibilities:
Manage and maintain client accounts, ensuring a high level of customer satisfaction
Develop strong relationships with clients and understand their business needs
Assist clients with inquiries, provide solutions, and resolve issues efficiently
Track and analyze account performance to identify opportunities for improvement
Collaborate with internal teams to ensure seamless service delivery
Prepare and present reports on client account activity and performance
Identify opportunities for business growth and recommend strategic solutions
Stay informed about industry trends and company services to effectively support clients
Qualifications
Skills & Qualifications:
Proven experience in account management, client relations, or a similar role
Excellent communication and interpersonal skills
Strong problem-solving and negotiation abilities
Ability to multitask and manage multiple client accounts effectively
Detail-oriented with strong organizational skills
Proficiency in Microsoft Office Suite and CRM software
Bachelor’s degree in Business, Marketing, or a related field preferred
Additional Information
Benefits:
Competitive salary
Opportunities for professional growth and career advancement
Comprehensive health and wellness benefits
Paid time off and company holidays
Supportive and dynamic work environment
