Data Entry Customer Service Agent

Company Description

About Us

At Bela Brand Bat, we pride ourselves on delivering exceptional marketing solutions tailored to our clients' needs. Based in Orlando, FL, we foster an innovative and dynamic work culture that thrives on creativity, teamwork, and dedication. Our mission is to set new standards in the marketing industry by driving growth and delivering meaningful impact.

Job Description

Salary: $21-$23 per hour (DOE)

Benefits: Full benefits package included

About Us: Bela Brand Bat is a leading architectural firm dedicated to delivering innovative and sustainable solutions to our clients. With a focus on excellence and integrity, we strive to exceed expectations in every project we undertake.

Job Description: We are seeking a meticulous and customer-oriented Data Entry Customer Service Agent to join our dynamic team at Bela Brand Bat. As a key member of our organization, you will play a crucial role in ensuring the smooth operation of our data management systems while providing exceptional customer service to our clients.

Responsibilities:

• Accurately input and maintain data related to architectural projects and client interactions into our database systems.
• Respond promptly and professionally to client inquiries via phone, email, and other communication channels.
• Provide friendly and knowledgeable assistance to clients regarding project status updates, billing inquiries, and general information about our services.
• Collaborate closely with our project management team to ensure accurate and timely data entry and documentation.
• Identify and report any data discrepancies or issues to the appropriate department for resolution.
• Uphold confidentiality and security standards when handling sensitive client information.

Qualifications

• Excellent typing skills and attention to detail, with a high level of accuracy in data entry.
• Strong communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues.
• Proficiency in using computer software and database systems for data entry and retrieval.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to resolving issues.
• A positive attitude and a commitment to delivering exceptional customer service.

Additional Information

Benefits:

• Competitive hourly wage of $21-$23 per hour, commensurate with experience.
• Comprehensive benefits package, including health insurance, dental and vision coverage, retirement savings plans, and more.
• Opportunities for professional development and growth within our organization.
• A collaborative and supportive work environment where your contributions are valued and recognized.

Join the Sangha Pro team and be part of a company that is dedicated to excellence in architecture and customer service. Apply now to embark on an exciting career journey with us!