What are the responsibilities and job description for the Medical Office Manager position at AlphaCare Urgent Care?
Job Summary
We are seeking a highly organized and detail-oriented Medical Office Manager to oversee certain operations of our urgent care network's home office. The ideal candidate will have a strong background in office management within a healthcare setting, with a solid understanding of medical terminology and administrative support processes. This role is essential in ensuring that our office runs smoothly, providing excellent patient care and maintaining efficient workflows.
Responsibilities
- Manage the clerical onboarding of new staff, including collection of credentials, compliance with organizational training application, and initial OIG audits.
- Oversee the payroll process, to include communication with benefits coordinator, monitoring and correction of time cards, and oversight of 401K contributions .
- Maintain employee HR files.
- Facilitate the collection of provider credentialing information, work with credentialing vendor to ensure timely provider onboarding and enrollment, and maintain internal credentialing files.
- Ensure accurate maintenance of medical records and patient information systems.
- Gather and present reports on key practice indicators.
- Implement office policies and procedures to enhance operational efficiency.
- Monitor inventory of office supplies and equipment, placing orders as necessary.
- Assist in training new staff on office procedures and systems.
- Handle patient inquiries, complaints, and feedback professionally to maintain high levels of satisfaction.
Experience
- Previous experience in a medical office management role is preferred.
- Familiarity with urgent care operations is advantageous.
- Proficient understanding of medical terminology and medical records management; experience with AthenaHealth is a plus.
- Experience in providing medical administrative support within a healthcare setting is highly desirable.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent communication skills, both verbal and written, to interact with patients and staff professionally.
This position is critical for maintaining the integrity of our practice while ensuring that both employees and patients maintain high levels of satisfaction. If you are passionate about healthcare administration and possess the necessary skills, we encourage you to apply.
Job Type: Full-time
Pay: $50,665.00 - $53,278.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $50,665 - $53,278
