What are the responsibilities and job description for the Promo Products and Apparel Sales Assistant position at Alphagraphics Helena?
Creates reports for the sales force regarding market conditions, sales results, and team earnings. Provides customer service regarding products and services. Performs administrative duties for the sales team. May require an associate's degree or its equivalent with 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.
Promotional Products and Apparel Sales Assistant
AlphaGraphics Helena is looking for a detail-oriented and creative Promotional Products and Apparel Sales Assistant to join our team! This role is essential in supporting our promotional products department by assisting sales team members across Montana, Idaho, Wyoming, and Utah with product recommendations, customer proposals, proof production, and order facilitation.
Key Responsibilities:
- Graphic Design & Mockups – Use Adobe Illustrator to create custom product mockups and visual proofs for promotional product orders.
- Sales Support – Assist sales team members by researching product options, preparing presentations, and making recommendations to meet client needs.
- Order Facilitation – Work closely with vendors and internal teams to ensure accurate order processing and timely delivery.
- Customer Communication – Collaborate with sales reps to address customer inquiries and provide excellent service.
- Multi-State Coordination – Support sales efforts in multiple states while working onsite at our Helena office.
Qualifications & Skills:
- Proficiency in Adobe Illustrator (required).
- Experience in graphic design, especially in creating product mockups.
- Strong attention to detail and ability to manage multiple projects at once.
- Excellent communication skills and a customer-service mindset.
- Experience in promotional products, marketing, or sales support is a plus.
Helpful Skills (list out skills that are necessary for the job – things they will do each day)
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Can do Attitude – Willingness to be taught and learn new things
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Being a team player with the sales team and company locations.
- Being reliable – having excellent attendance and commitment to the role and the organization.
Why Join AlphaGraphics Helena?
- Be part of a dynamic team supporting businesses across the region.
- Work in a creative, fast-paced environment where your design skills make an impact.
- Enjoy a role that blends graphic design, sales support, and order management.
Organization Core Values
- Humanity – People, Respect, Teamwork, Community, Kindness
- Excellence – Quality Work, Integrity, Responsibility, Accountability, Exceptional
- Evolving – Curious, Forward-Thinking, Adapting, Changing, Flexible
- Development – Grow, Create, Learn, Expand, Advance
- Scrappy – Self-starter, Committed, Enthusiastic, Initiative, Hard-Working
Work Schedules and Arrangements
- Onsite position – Remote work not available
- Hourly position
-
Hours
- 830am-530 Monday through Friday
About AlphaGraphics
AlphaGraphics is a brand fulfillment company helping customers with creative services, custom ordering portals, ecommerce, branding, kitting and shipping. We brand everything from printed products, signs, promo, swag - if a logo goes on it we produce it. AlphaGraphics provides virtually any visual representation a company will need. We fulfill at break-neck speeds without losing that personal touch.
The AlphaGraphics Helena location is part of a larger organization called Speedy CPS. Speedy CPS has multiple locations in Utah, Idaho and Wyoming.
Benefits:
- Health Insurance
- Dental and Vision Insurance
- Retirement account matching
- Employee discount
- Paid time off
- Holiday Schedule including your Birthday