Retail Sales Manager

Job Description

Job Description

Role Overview : The Retail Sales Manager will lead our team at our exclusive in-house boutique

within the Alphaland complex, offering Alphalete & Buff Bunny apparel, as well as consumables.

Reporting directly to the Retail Operations Manager, the Retail Sales Manager will oversee the

retail sales team, drive sales performance, and ensure an exceptional customer experience. This

role presents a fantastic opportunity for an experienced leader in retail, ready to make an

impact and contribute to the growth of our retail operations.

Key Responsibilities :

Sales Leadership : Lead, motivate, and develop a high-performing sales team. Set clear sales

goals, monitor team performance, and provide guidance to ensure targets are met.

Customer Experience : Ensure exceptional customer service, creating a positive shopping

experience for all customers. Address any concerns or issues promptly and professionally.

Sales Strategy & Training : Drive sales initiatives by training and coaching staff on effective sales

techniques, product knowledge, and customer engagement strategies.

Visual Merchandising : Collaborate with the Retail Operations Manager to maintain appealing

and functional retail displays that attract customers and reflect the luxury nature of Alphalete.

Staff Scheduling & Management : Oversee the daily scheduling of the retail team, ensuring

adequate coverage during peak hours and staff morale remains high.

Inventory & Stock Management : Support inventory management by ensuring products are

correctly tagged and organized on the sales floor. Assist in monitoring product levels and report

discrepancies.

Product Knowledge : Keep staff informed about product features, new arrivals, and promotions,

ensuring that they are equipped to deliver expert product recommendations.

Qualifications :

• Minimum of 2 years of retail management experience.
• Proven track record of driving sales and leading a team to meet and exceed goals.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Passion for fashion, fitness, and wellness is a plus.
• Flexible availability, including evenings and weekends.