What are the responsibilities and job description for the Customer Service Representative position at Alphanet Pvt Ltd?
Role: Customer Service Representative
Location: Remote (Need local candidate to Austin, TX)
Long Term
Job description:
- Provided desktop/helpdesk support for laptop and PC .
- Responsible for supporting, troubleshooting, and installing hardware, software.
- Provide technical support to users.
- Background with Technical Support, customer service representative, CSR, IT support, ServiceDesk, Customer Service, helpdesk, desktop support, deskside, call center is a huge plus.
Required:
- Excellent customer service skills and willingness to go the extra mile helping customers
- basic networking
- Excellent oral and written communication skills
- High degree of responsibility, commitment and dependability.
Job Types: Full-time, Contract
Pay: $15.00 - $16.00 per hour
Shift:
- 8 hour shift
Experience:
- Help desk: 1 year (Preferred)
Location:
- Austin, TX 78750 (Required)
Work Location: Remote
Salary : $15 - $16
