Receptionist

Job Description:

JOB PURPOSE:

Provide clerical and administrative support to the operations and support departments at the respective plant.  Answer phones and direct calls, greet visitors, schedule meetings, & provide customer service/support to office staff.  

DESCRIPTION OF ESSENTIAL DUTIES:

• Manage/screen multiple (currently 12) incoming phone lines in a professional and courteous manner always.
• Direct calls, page staff, take & deliver phone messages.
• Professionally greet visitors including customers, employees, vendors, clients, and applicants
• Maintain visitor/security card/client log in sheets.
• Manage Certificate of Liability forms for critical suppliers, vendors, & employees
• Manage company Driver’s logbook by obtaining drivers licenses and proof of insurance.
• Operate office equipment: printers, scanners, laminators, and fax machines.
• Reserve conference rooms/set up for meetings.
• Organizes and schedules office activities, including meetings, and conferences, as well as department/plant activity assistance as needed.
• Coordinate, order and pick up lunch for occasional meetings such as Years of Service, Department Meetings, and Customer visits.  Assist with set up/tear down for various meetings (sales meetings, plant/department meetings, and other guest meetings). Reserve facilities for company functions
• Assist applicants in the application process.  Connect interviewee with appropriate manager/supervisor.
• Schedule interviews, conduct interview paperwork/personality testing with candidates, prepare bump caps for new employees.
• Maintains office supply and plant apparel inventories regularly.
• Collaborates with other office assistants and cooperates with executive assistant to handle requests from Senior Managers.
• Support staff for other departments as needed for projects, tracking, etc.
• Make travel/hotel arrangements as needed.
• Provide customer service to production staff, connecting them to the appropriate department, replacing and ordering supplies, etc.
• Creates purchase requisitions for office, cleaning, safety supply orders and research new deals and suppliers for cost savings.
• Pick up break room supplies, occasional QA supplies, Kleenex (etc.) from local vendors as needed.
• Maintain petty cash.
• Send out employee Birthday/Anniversary cards 
• Picks up, drops off, sorts, and delivers mail daily to/from Post Office and runs other errands as needed.
• Coordinate items for delivery for couriers 
• Water plants
• All other duties as assigned.

QUALIFICATION REQUIREMENTS: (To perform this job successfully, and individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required)

• Education: High school diploma or GED equivalent.  A minimum of 2-year associate degree preferred.
• Experience: Minimum of 2 years related clerical/receptionist/customer service experience required
• Personal characteristics to include, professionalism, honesty, integrity, responsibility, and dependability.
• Intermediate skills of Microsoft Office applications, including Excel and PowerPoint, required
• Willing to work in a team environment and contribute to group goals.
• Ability to work independently, with minimal supervision.
• Excellent verbal and written communication skills
• Excellent time management skills and ability to prioritize work.
• Ability to receive and provide instructions in a positive manner.
• Attention to detail and problem-solving skills.
• Ability to work with all employees in a professional, courteous, and understanding manner.
• Ability to maintain confidentiality as a condition of employment.
• Ability to use good judgment to make independent decisions.
• Basic math skills to include ratios, percentages, addition, subtraction, etc.
• A minimum amount of overtime may be required.

Alphia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.