What are the responsibilities and job description for the Amazon Connect Consultant position at Alphosoft Inc?
Job Details
Job Title: Amazon Connect Consultant
Location : Wilmington, DE/ Jersey City, NJ/ Plano TX (Onsite)
Job Type : Contract.
Job Qualifications
* Amazon Connect Expertise:
o Deep understanding of Amazon Connect core features and capabilities including Contact Lens.
o Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc.
o Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc.
o Experience with Amazon Connect's API's and SDK's
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