What are the responsibilities and job description for the Client Service Representative position at Alpine Animal Clinic?
Alpine Animal Clinic is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday-Saturday, rotating working evening shift per week (12p to 8p) and one weekend a month (9a to 4p Sat & Sun).
Full-time benefits and compensation:
- Compensation: $16-18/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
Minimum qualifications and skillset:
- 1 years of client service experience
- Previous veterinary experience is highly desired
About Alpine Animal Clinic:
We are a multi-doctor, AAHA accredited practice offering exceptional patient and client care, with a culture that promotes teamwork and communication. Our practice has a great training program and offers opportunities for growth and development. Alpine Animal Clinic is a beautiful, modern, and well-equipped hospital practicing the highest standards of medicine. We’ve also developed lasting relationships with our clients, earning us several Best of Helena awards. We strive to maintain a low-stress and easy-going atmosphere so our staff, patients, and their humans enjoy their time in our hospital. To learn more about our team and tour the hospital, we invite you to visit our website.
At Alpine Animal Clinic, you’ll find plenty of opportunities to follow your passions. We encourage you to apply today!
Salary : $16 - $18
