What are the responsibilities and job description for the Host/Hostess position at Alpine Haus?
Job Summary
We are seeking a friendly and organized Host/Hostess to join our team in providing exceptional guest experiences. The ideal candidate will be responsible for welcoming guests, managing reservations, and ensuring a smooth flow of service within our restaurant. This role requires excellent communication skills and a passion for hospitality, making it essential to create a positive first impression for our guests.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and maintain an organized seating chart.
- Answer phone calls with professionalism, providing information about the menu and making reservations.
- Assist in coordinating guest services to ensure a seamless dining experience.
- Collaborate with the waitstaff and kitchen team to ensure timely service.
- Handle guest inquiries and concerns with a focus on customer satisfaction.
- Maintain cleanliness and organization of the host/hostmess area.
- Utilize POS system for cash handling.
- Clear & reset tables in a timely manner.
Requirements
- Previous experience in a restaurant or hotel environment is preferred.
- Strong customer service skills with an emphasis on guest relations.
- Excellent phone etiquette and communication abilities.
- Ability to multitask effectively in a fast-paced environment.
- A passion for hospitality and helping others enjoy their dining experience.
- Familiarity with food service operations is a plus.
- Must be able to work flexible hours, including evenings and weekends.
Join us in creating memorable experiences for our guests while being part of a dynamic team that values dedication and excellence in service!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 20 – 40 per week
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $17
