Store Manager

We are honored to be one of Utah's premier Durable Medical Equipment providers and are proud to be doing business now for over 27 years. Alpine Home Medical prides itself in being part of its community and caring for the people within it.

A Store Manager at Alpine Home Medical is the senior leader at a store, responsible for the day-to-day operation of their store, which includes all aspects of revenue generation, store profitability, managing collections, inventory control, end-to-end customer service, cost control, and the training and development of staff members. This position calls for a candidate who can drive results, effectively strategize, identify revenue and cost saving measures, and meet established goals, all while foresting a positive, cohesive environment promoting teamwork. It’s important that the Store Manager have superior communication and leadership skills, and able to create and follow through on short and long-range plans. The best candidates will have experience in obtaining superior profitable results, managing performance, coaching to help provide superior customer service, provide feedback, and be able to retain employees. Our Store Managers are integral members of the Alpine Home Medical management team.

**This is a salaried position and eligible for quarterly bonus structure.

What We’ll Need from You:

• Experience in Management involving producing results through others.
• A demonstrated ability in running a consistently profitable business unit or store, meeting revenue goals, and effectively managing collections and reducing outstanding debt.
• Experience and demonstrated ability in performance management and coaching.
• Superior verbal and written communication.
• Strong computer literacy skills.
• Effective decision-making and troubleshooting skills.
• Abilities in effectively leading and motivating employees to their best performance.
• Abilities in planning and prioritizing both personal and store work schedules, including revenue goals, cost-saving measures, and customer deliveries and set-ups.
• Experience with Medicare, Medicaid or other medical insurance billing requirements.
• Ability to function as a company leader demonstrating Alpine’s core values, a positive attitude, and a “can do” approach.
• Ability to function on an interdisciplinary management team.
• Maintaining confidentiality.

There may be times where Store Managers will need to be available for non-office hours.

What We’d Love to See:

• An Associate’s degree or Higher
• Experience in the DME industry preferred, though any related health care industry is great.
• Bilingual (English/Spanish) would be a plus; but not required

Duties and Responsibilities:

• Assisting in the development and implementation of store goals, growth of store revenue, as well as overall company goals.
• Effectively managing collections and reducing outstanding debit.
• Maintaining accurate, complete files on customers to ensure efficient billing and follow-up care according to company policy
• Hiring, training, and providing continued education of staff at the store location.
• Depositing all cash receipts and forwarding payment information in an accurate, timely manner.
• Overseeing efficient, timely deliveries by delivery/clinical staff.
• Assisting with overall marketing to increase company growth.
• Measuring productivity and goal achievements by reviewing financial statements, sales and activity reports, and other performance documents.
• Maintaining proper store inventory levels and ordering needed inventory items in an efficient, timely manner.
• Maintaining a well-organized retail area that reflects Alpine’s standard for excellence.
• Conducting staff meetings on a regular basis.
• Perform another other duties deemed appropriate by Alpine leadership.

Why Work Here?

Full-time employment at Alpine Home Medical offers many benefits, including Medical, Dental, Vision, and Life Insurance, 401(k) program with company match, and other benefits to provide our employees with security in their employment.

We enjoy a business casual dress code, a team-oriented culture, and a friendly environment that encourages growth, learning, and collaboration

Job Type: Full-time

Pay: $43,500.00 - $52,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• Retail sales: 3 years (Required)
• Retail management: 2 years (Required)
• Customer relationship management: 2 years (Preferred)
• DME: 1 year (Preferred)

Work Location: In person

Salary : $43,500 - $52,500