What are the responsibilities and job description for the Records Information Technician position at Alpine Solutions Group?
MUST:
- Recent onsite customer service experience
- Proven retail experience/scanning barcodes/ Experience with inventory control knowledge like within warehouses (retail or warehouse)
- Basic hardware knowledge (must know computer set up, onsite technical support, providing keyboards and mice, and video conferencing equipment setup, conference room set up, and knowing their way around network cabling)
- Reliable transportation
- Strong people skills
- Strong customer service experience
PLUS:
- Has worked with AV equipment setting it up
DAY TO DAY:
We are currently searching for an Information Services Specialist to join our team as a temp to perm. This position is a customer service focused position that will service and support the Firm’s Records Management functions and basic information technology functions of the assigned offices.
Records Management
- Responsible for the electronic inventory of physical records throughout the office through scheduled rounds and as needed with daily operation.
- Responsible for reporting on and correcting non-barcoded files.
- Work with other records management personnel to troubleshoot file information or location problems within the system. Responsible for receiving and documenting inbound deliveries of Records materials; appropriate inventory scanning and delivery within the office when needed.
- Responsible for preparing and packing of Records materials for shipment.
- Provide support for Records retention tasks.
- Ensure Records policies and procedures are followed.
- Support file moves.
Information Technology
- Provide technical assistance with a variety of office-based technology needs including, but not limited to, the following:
- Set up of equipment and connections for conference room meetings such as laptop connections to monitors or projectors.
- Delivery and set up of computer equipment and peripherals in individual offices or conference rooms.
- Scan and inventory electronic assets.
- Assist with technology services with the assigned office(s) as directed by members of the Technology Services Department such as assist with printer or scanner troubleshooting and repair, the redeployment and updating of computer equipment, and general technology troubleshooting.
- Ship and receive technology equipment.
