What are the responsibilities and job description for the Senior Field Service Technician position at Alpine Solutions Group?
Skills/Abilities:
- Must have a minimum of 2 years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
- Must have a minimum of 2 years’ experience in troubleshooting and programming networked access control and IP video systems, including working on the customer’s network.
- Alternative experience such as a multi-site Network Support Specialist or similar.
- Ability to support customer systems via remote diagnostics with professionalism.
- Knowledge and practical experience with the internet and networking is essential.
- Must be able to work independently and resolve problems to our customer’s satisfaction.
- Must possess a valid driving license and clean MVR.
- Current certification in one of the following is a plus: Honeywell Pro-Watch, Genetec, C-Cure 9000, Lenel, Openpath, Exacq, AMAG and Milestone.
Responsibilities:
- Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision.
- System knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred.
- Troubleshooting and programming networked IP video systems.
- Troubleshooting and programming networked access control.
- Servicing commercial intrusion alarm systems and other IoT connected systems.
