What are the responsibilities and job description for the EV Charger - Field Service Technician position at Alpitronic?
Key Responsibilities
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
- Execute basic and advanced diagnostic, maintenance, and repair work on all aspects of hyperchargers (commissioning, periodical interventions etc.)
- Work independently and as a team to drive maximum repair efficiency.
- Consistently and concisely detail and document repairs.
- Provide feedback to our remote service and development teams directly to enable continuous improvement of repair procedures and products.
- In agreement with the service coordinator, organization of the service interventions in the respective area of work.
- Technical training/certificate or work experiences in the field of electrical engineering or demonstrated ability to learn new technologies and processes.
- Experiences as an electrician in the low-voltage range (up to 1,000 V).
- 2 years of support role in the eMobility/EV Charging industry
- Basic skills for software and diagnostic
- Full stack knowledge of IT infrastructure (hardware, software, network & telecommunication)
- Confident handling of MS Office programs (Windows, Excel, Word)
- Understanding of customer needs and requirements
- A strong communicator capable of interacting professionally with colleagues, partners and customers in high pressure, time sensitive, environments.
- Willing to work flexible hours and overtime on short notice as customer escalations require.
- Ability to lift 75lbs (Components and Units can be heavy and cumbersome).
- Moving up and down ladders repeatedly (Some components may be stacked on shelving and retrieved by ladder) (Service techs will regularly use ladders to perform work).
- Standing/Walking for long periods of time.
- Valid driver’s license and passport.
- High willingness for domestic and international travel.
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!
