What are the responsibilities and job description for the Quality Assurance Supervisor position at ALPLA INC?
ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability.
What Can You Expect From ALPLA
- Health and Wellness Care Program- Benefits
- Child Care Benefits
- Dependent Care Cost Savings Program
- Recognition programs; Promotional opportunities
- 401K Retirement Plan and excellent Matching Plan
- Medical, dental, vision plan
- Education assistance program/tuition reimbursement
- Short term, long term and life insurance paid by ALPLA
- Paid vacation; paid holidays
What Will You Enjoy Doing
Coordinate and supervise all Quality Assurance activities in Production and in Laboratory to assure exceptional quality product is delivered to the customer. Ensure that production process output is in compliance with customer expectations. Responsible for assisting Plant/Operations Manager with quality related communication to customer.
- Ensure production compliance with all internal, customer and regulatory bottle and packaging specifications.
- Measurements and Testing
- Measures, records and reports dimensional, functional and visual attributes per internally specified requirements
- Maintains optimum performance and internal calibration checks on quality related equipment and schedules calibration of equipment requiring outside calibration
- Maintains measurement database integrity
- Customer Relationship Management regarding Quality issues
- Works with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
- Hosts periodic customer visits
- Manages customer complaint process under the supervision of the Plant/Operations Manager
- Quality System
- Ensures compliance with all ISO and customer/external audit requirements
- Prepares and successfully completes audits
- Documentation
- Maintenance of customer product specifications
- Development and maintenance of all internal bottle and packaging specifications
- Monthly reporting of quality data per documented corporate procedures in emis
- Owner of Root Cause Analyses Process by involving relevant departments in developing appropriate corrective action response
- Documents and reports all supplier quality related issues per documented procedures
- Controls and reports all nonconformance product per documented procedures
- Ensures completion of all customer required testing
- Reports production quality through Certificate of Compliance as specified by customer
- Monitors on-line testing through daily checks of SPC data entry of Machine Operators
- Responsible for promoting quality mind set in all plant employees
- Responsible for the control & coordination of rework with production of all nonconforming product
- Color of bottles
- Responsible for color matching at each start up of bottle mold
- Responsible for obtaining & maintaining customer approved color samples for each bottle
- Responsible for Production Mold Book Process
- Ensures that a signed acceptable color sample which has been compared to approved customer sample is provided for production line at each start up by Quality Technician
- Trains and supervises all personnel performing quality testing within the quality lab and on the production floor
- Leading the Team
- Regularly scheduled quality staff meeting
- Ensures team works together as efficiently as possible
- Correctly records time and attendance of team
- Recruits (with support of Management) and HR new employees
- Performs disciplinary actions
- Performs annual Performance Evaluation for quality lab technicians under guidance of Operations Manager / Plant Manager
- Assesses training needs of staff and ensures execution of training
