Operations Manager-RBT CAC

Job Summary: The Operations Manager will be responsible for overseeing the day-to-day operations of our ABA services, ensuring efficient and effective service delivery. This role requires a unique blend of operational management skills and clinical expertise in ABA. The ideal candidate will have a strong background in ABA, excellent organizational skills, and the ability to lead and support a diverse team.

Key Responsibilities:

• Oversee and manage the daily operations of ABA services, ensuring compliance with company policies and industry standards.
• Will be expected to step in to cover for RBTs that are unavailable.
• Utilize RBT knowledge and skills to support and guide clinical staff, ensuring high-quality service delivery.
• Coordinate and supervise the scheduling of therapy sessions, staff assignments, and client appointments.
• Collaborate with clinical directors and other team members to ensure seamless integration of clinical and operational processes.
• Manage and support a team of RBTs and other staff, providing training, mentorship, and performance evaluations.
• Ensure compliance with all relevant regulations and guidelines, including HIPAA and state-specific requirements.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Address and resolve any operational issues or concerns that arise, maintaining a focus on client satisfaction.
• Oversee the maintenance of accurate and up-to-date client records and documentation.
• Foster a positive and collaborative work environment, promoting teamwork and professional growth.
• Must live in the state of Virginia

Qualifications:

• High school diploma.
• RBT certification required; additional certifications in ABA (e.g., BCBA) are a plus.
• Minimum of 1-2 years of experience in a management or supervisory role within an ABA setting.
• Strong understanding of ABA principles, techniques, and best practices.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with staff, clients, and families.
• Proficiency in Microsoft Office Suite and experience with electronic health record (EHR) systems.
• Strong problem-solving skills and the ability to make data-driven decisions.
• Knowledge of HIPAA and state-specific regulations related to ABA services.
• Ability to work independently and as part of a team, demonstrating leadership and initiative.