What are the responsibilities and job description for the ServiceNow Developer position at Alrek Business Solutions Inc?
Job Title: ServiceNow Developer
Location: Boston, MA(Hybrid Only Local candidates or Nearby State(RI/CT/NH))
Only w2
Key Responsibilities:
Design, develop, and implement ServiceNow solutions using out-of-the-box features and custom development (JavaScript, Glide API, etc.)
Customize core applications like Incident, Problem, Change, Knowledge, CMDB, and Service Catalog
Create and manage Business Rules, Script Includes, UI Policies, Client Scripts, and Workflows
Develop and maintain integrations between ServiceNow and other systems (REST/SOAP APIs)
Utilize Flow Designer, Service Portal, and Performance Analytics
Collaborate with stakeholders to gather requirements and translate them into functional solutions
Participate in Agile ceremonies and contribute to sprint planning and execution
Maintain system documentation and update standard operating procedures
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
2–5 years of ServiceNow development experience
Strong knowledge of JavaScript, HTML, and CSS
Experience with ITSM, CMDB, and/or ITOM
Familiarity with Agile/Scrum methodologies
Experience with ServiceNow IntegrationHub, MID Servers, or custom integrations
