What are the responsibilities and job description for the Caregiver Field Supervisor position at Alrek Business Solutions?
Job Title: Caregiver Field Supervisor
Location: Glendale Heights, IL 60139
Duration: Full-Time / Part-Time / Contract
Location: Glendale Heights, IL 60139
Duration: Full-Time / Part-Time / Contract
Key Responsibilities:
- Supervise and manage caregiver teams to ensure adherence to care plans and company policies.
- Conduct regular field visits to evaluate caregiver performance and provide necessary coaching.
- Resolve scheduling conflicts and ensure timely coverage for all client needs.
- Maintain strong relationships with clients and their families, addressing concerns and feedback effectively.
- Conduct periodic visits to assess client satisfaction and update care plans as necessary.
- Act as a liaison between caregivers and clients to ensure smooth communication.
- Ensure compliance with regulatory standards, safety protocols, and organizational policies.
- Perform routine audits of caregiver performance and service quality.
- Maintain detailed documentation of client care, caregiver evaluations, and incident reports.
- Organize training sessions for caregivers, focusing on skill development and compliance updates.
- Collaborate with the administrative team to improve care delivery processes.
- Provide management with regular updates on field activities, team performance, and client feedback.
Qualifications:
- Bachelor's degree in healthcare management, social work, nursing, or a related field (preferred).
- 3-5 years of supervisory experience in home care, healthcare, or related industries.
- Strong leadership, organizational, and problem-solving skills.
- Exceptional communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and scheduling software.
- Certification in home care or healthcare management (preferred).
- Knowledge of safety and compliance regulations in home care services.
- Valid driver's license and reliable transportation for field visits.
