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Amtrak TSSSA Chief of Operations

Alstom
Castle, DE Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/23/2025

Job Title :  TSSSA - Chief of Operations

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

Key Responsibilities :

  • Accountable as main technical interface with the customer (Engineering, Operations, Project, Transportation, Control Center)
  • Delivers on time trainset availability that meet cost & performance expectations
  • Responsible for technical and industrial coordination of sub-systems
  • Consolidate staffing plans for depot sites & sub-systems
  • Ensure the readiness of technical and industrial activities, means and deliverables to successfully pass the gate reviews
  • Manage the improvement action plan to achieve QCD targets at start-up and throughought the duration of the project(s)
  • Be accountable for the proper implementation and full compliance with Code of Ethics, EHS and other Alstom policies and Customer requirements

Main Activities :

  • Lead and coordinate project operation activities and stakeholders from RSC transfer to close-out including :
  • Manage and oversee the implementation of the Project Industrial Management Plan (IMP) including the Project Industrial Organization (PIO), Make or Buy strategy, industrial planning & reviews.
  • Resources management : Anticipate technical and industrial operations team staffing and ensure alignment with work package; escalate when project resources available do not match the project needs.
  • Reports on project technical execution, as well as on the impact of technical decisions on full Project QCD.
  • Manage activities related to operations : Onsite support, Troubleshooting, Corrective actions, project site set-up, transfer of technology, supply chain) and ensure alignment with project objectives.
  • Proactively contribute to project risks and opportunities management.
  • Coordinates depot sites including suppliers when needed.
  • Responsible for management of the CCB (Change and Configuration Board) to validate changes and date or rank of application, ensure early identification of industrial changes and risk / impact assessment to propose alternative scenario.
  • Manage retrofit activities after changes related to engineering, industrialization, and manufacturing are approved.
  • Lead the problem-solving approach when technical or operational issues arise at Customer site.
  • Arbitrate technical issues when escalated to his level; escalating to the PD when required.
  • Assures corroboration and REX between similar projects and clients
  • Required :

    Agility to support project On-time delivery

    Management Experience

  • 10 years direct management of technical personnel in Operational environment
  • 5 years Transportation Operations
  • Proven record of personnel mobilization, development, retention on extended-duration projects
  • Managing multiple client Interfaces in a dynamic environment
  • Financial Management experience and / or education

    Experience managing entire life-cycle of equipment at all maintenance levels

    Experience with high speed integrated passenger trainset and included subsystems (Signaling, Brakes, Tilt, Communications, Train control, Passenger Access Doors, Current collection and traction)

    Proven experience applying Maintenance and Operational Regulations – Tier I, II, III in passenger rail environment

    Preferred : TSSSA Experience

    Amtrak client experience

    Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

    Equal opportunity statement :

    Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

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