Superintendent of Train Operations

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Superintendent of Train Operations in Camden, US we're looking for?

Your future role

Take on a new challenge and apply your extensive rail operations expertise in a new cutting-edge field. You'll work alongside dedicated, knowledgeable, and collaborative teammates. You'll play a pivotal role in orchestrating the seamless coordination and integration of service and operations. Day-to-day, you'll work closely with teams across the business (General Management, Safety Compliance, Customer Service), direct transportation activities to ensure exceptional service, and much more.

We'll look to you for:

• Directing all transportation activities to ensure safe, prompt, and courteous service to potential clients in accordance with corporate policies, practices, government regulations, the potential client's Rules, and special instructions,

• Assessing all train performance reports and interfacing regularly with host railways rail traffic control centers as well as railway operating officers,

• Ensuring coordination and daily performance of train operations and immediate response and correction of deviations to the operating plan,

• Providing leadership and direction to subordinate Supervisors on all train operations,

• Ensuring the development and implementation of a training/refresher program to maintain a high level of competence for LRV operators,

• Coordinating activities with the Operations Subcontractor to maintain high-level train service, customer service, and employee compliance and competency,

• Serving as an emergency point-of-contact and being on-call 24 hours per day, 7 days per week,

• Performing operational audits on the train service and the operating crews.

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

• Experience in commuter rail and freight railroad operations,

• Knowledge of corporate policies, practices, and government regulations pertaining to rail transport,

• Familiarity with NORAC rules and regulations,

• Proven leadership and team management abilities,

• Strong organizational skills and the ability to coordinate complex operations,

• Excellent communication skills, both written and verbal,

• Resilience and adaptability to respond promptly to operational challenges.

Things you'll enjoy

Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

• Work with dedicated professionals in commuter rail and freight railroad operations,

• Progress towards enhanced safety, efficiency, and customer satisfaction in train services,

• Steer your career in whatever direction you choose across functions and countries,

• Utilise our dynamic working environment,

• Benefit from our investment in your development, through award-winning learning,

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.