What are the responsibilities and job description for the Field Mechanical Technician position at Alta Equipment Company?
Come work for one of the largest equipment dealerships in North America! Are you a Technician/Mechanic with diesel, agricultural, or heavy equipment repair experience? If so, then we want you on our team!
Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:
Auto Mechanics and Diesel Mechanics are encouraged to apply!
This role includes field support (troubleshooting, repair, and PM) of installed material handling equipment such as conveyor systems, carousel systems, VLM (Vertical Lift Module), light directed picking systems (IPTI, ATOP, and Tablets). In this position, you will support our customers' equipment and their operations in conjunction with PeakLogix offerings. You will be dispatched from your home to support our growing customer base within the Midwest from the Chicago, IL to Cleveland, OH area.
The primary responsibilities of the position consist of, but are not limited to:
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.
So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For
At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
Other Opportunities At Alta
Please visit our careers page at altg.jobs to view other openings that may be of interest to you!
Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!
Apply Now
Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:
- Company van (parked at home each day)
- Company P card
- Company paid cell phone
- Manufacturer technical training programs
- Outstanding benefits package offering Dental, Vision, and 100% employer paid Medical insurance, plus much more!)
- 401(k) plan with a match
- Employee stock purchase plan
- Paid time off
- Paid holidays
- Competitive wages
- Company uniform
Auto Mechanics and Diesel Mechanics are encouraged to apply!
This role includes field support (troubleshooting, repair, and PM) of installed material handling equipment such as conveyor systems, carousel systems, VLM (Vertical Lift Module), light directed picking systems (IPTI, ATOP, and Tablets). In this position, you will support our customers' equipment and their operations in conjunction with PeakLogix offerings. You will be dispatched from your home to support our growing customer base within the Midwest from the Chicago, IL to Cleveland, OH area.
The primary responsibilities of the position consist of, but are not limited to:
- Responsible for hardware Field Service (troubleshooting, repair, and PM) and Customer Service duties in the assigned region.
- Responsible for providing all hardware support, including Preventive Maintenance, emergency service and troubleshooting of customer equipment remotely and/or onsite.
- Thoroughly document each service visit via electronic service reports.
- Provide feedback to customer and PeakLogix personnel on field issues, problems, and recommended solutions.
- Use empathy and best judgment to help address customer concerns.
- In conjunction with Field Service responsibilities, identify customer needs and offer upgrades and other company offerings to resolve current and future issues.
- Experience with material handling equipment, including carousels, conveyor systems, light directed picking, and VLMs is a plus.
- Tech school (automotive, diesel, small engine, etc.) graduate or 5 years of material handling equipment maintenance equivalent experience is a must.
- Ability to drive long distances and still be able to perform the required duties
- Willingness to do mechanical, electrical, hydraulic, pneumatic, and electronic maintenance on covered equipment
- Ability to work independently (extensive remote support available!)
- Be the primary person to interact with customers after equipment installation.
- Ability to act as a consultant to address customer needs
- Ability to prioritize work and manage customer expectations
- Knowledge of motor controls, VFDs (Variable Frequency Drive), power supplies, and breaker systems
- Possess mechanical, pneumatics, hydraulics aptitude
- Mechanical experience including working on motors, gear boxes, chains, pulleys, bearings, belts, and drive rollers
- Welding experience is desired
- Troubleshooting Experience
- Ability to manage time to work within confines of traffic, customer work hours, etc
- Willingness to travel within the Midwest (75-90% of the time including overnight travel)
- Possess a valid driver's license and a clean driving history
- Preferred: Knowledge of industrial electric, electronic interface devices, PLC, and safety interlock systems
- Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl, and smell
- Vision: No special vision requirements
- Lift and/or Move Functions: Frequently will lift up to 75 pounds
- Work Environment: frequently will work near moving mechanical parts. Rarely will work near fumes or airborne particles
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.
So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For
At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
Other Opportunities At Alta
Please visit our careers page at altg.jobs to view other openings that may be of interest to you!
Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!
Apply Now
