What are the responsibilities and job description for the Bilingual (French) Business Development Representative position at Alta Equipment Group?
Alta Material Handling is seeking a full-time Bilingual (French) Business Development Representative to report to our Livonia, MI branch.
Responsibilities include:
Lead Generation & Lead Qualification
Generate & Develop leads for the CRM through phone calls, e-mails, LinkedIn etc.
Ability to work in a fast-paced environment and produce a high level of strong leads
Enter Customer contact information in CRM as it is obtained.
Effectively Communicate Alta products and services
High amount of lead generation activity with ability to maintain a high level of customer relationship skills
Manage and follow up on existing leads in the CRM
Follow up on clicks from email blasts, ad campaigns and marketing initiatives.
Maintain and expand database of prospects within assigned territory. Pushing qualified opportunities to account managers for further development.
Update job knowledge by studying new product descriptions and evolving product lines
Respond and filter incoming calls
Receives all incoming sales calls and directs them accordingly.
Walk-in customer handling
Greet all walk-in sales customers.
Coordinate complex or more significant sales opportunities to the Outside Salesperson, providing complete customer contact information, project details and customer timeline/urgency
Develop a thorough understanding of product lines, basic technical aspects, business cycle and customer support.
Collaborate with regional sales team as well as fellow business development team
Understand customer needs and requirements
Training
Attend Training classes and meetings as needed
Assigned Field time with reps to learn the territory, industry and areas of focus
Meet minimum weekly, monthly, quarterly and yearly results standards
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Consistent, regular, and reliable attendance including being ready for work at the designated start time
Qualifications:
Bilingual French & English written and verbal (mandatory)
Associate’s or bachelor’s degree preferred
Ability to identify immediate concerns providing quick and effective responses
Strong problem solving and communication skills
Strong organizational skills
Strategic, competitive and collaborative
Results orientated
Computer programs – proficient with Microsoft Office (Word, Excel and Outlook)
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Desire to build your career. This role is designed as a feeder for future sales roles
Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
Physical Demands/Work Environment:
Physical/Sensory Functions: Regularly will use hands, sit, talk/hear, taste/smell; Frequently will stoop, kneel, crouch or crawl; Occasionally will climb or balance.
Lift and/or Move Functions: Regularly will lift up to 25 pounds; Occasionally will lift up to 50 pounds
Work Environment: Occasionally will work near moving mechanical parts