What are the responsibilities and job description for the ISD Technician position at ALTA IT Services?
ISD Technician
Do you have the right skills and experience for this role Read on to find out, and make your application.
Location : 100% Onsite, reporting to Vienna, VA
Pay Rate : Open to Both C2C and W2 options
Position Type : Multiyear Contract
Job Description :
- Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
- Familiarity with PC, Laptop, and Thin Client devices
- Experience in document operating procedures and adept ticket notation ability
- Experience with ServiceNow or equivalent ticketing system
- Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
- Perform employee moves to include equipment tear-downs, installs, and cable management.
- Ability to work independently and in a large group setting
- Effective organizational, planning, and time management
