What are the responsibilities and job description for the IT Technician position at ALTA IT Services?
Job Description
Job Description
Hi, I hope this email finds you well! My name is Julianna Spicer with ALTA IT Services. We have an opening for an IT Technician role with one of our top clients. If this position interests you, please reply and I will reach out to you
ISD Technician
Location : 100% Onsite reporting to Vienna, VA
Pay Rate : Open to Both C2C and W2 options
Position Type : Multiyear Contract
- Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software
- Familiarity with PC, Laptop, and Thin Client devices
- Experience in document operating procedures and adept ticket notation ability
- Experience with ServiceNow or equivalent ticketing system
- Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.
- Perform employee moves to include equipment tear-downs, installs, and cable management.
- Ability to work independently and in a large group setting
- Effective organizational, planning, and time management
