What are the responsibilities and job description for the French Bilingual Call Center Rep position at Alta Resources?
Alta Resources is hiring French Bilingual Call Center Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.
Each of our client teams are like a small community within our company. Those members all have a passion to help and serve others. What we do, we do better than anyone. At Alta, people come first.
Duties & Qualities
Must be fluent in French and English
Use phone (voice), email and other forms of communication to address the needs of our client’s customers
Help facilitate, analyze & resolve customer issues
Provide product support, solutions & additional product information
Strong desire and passion to help and serve others
High level of confidence, enthusiasm and a positive attitude
Excellent verbal and written communication skills
Ability to build relationships with clients, customers and co-workers
Working at Alta Resources
Work with people & customers that are passionate about the same things you are
Expand your writing & communication skills
On-the-job paid training
Career advancement & education reimbursements
Product discounts, incentives and other freebies
Additional Job Information
Full benefits available for full-time employees including: PTO, holiday pay, insurance, 401(k) and education assistance
Salary : $19